Serving Central Oregon
Bend · Redmond · Sisters · Sunriver · and Beyond
Our rivers and lakes run crystal-clear. Why shouldn’t your hot tub?
Real Work
No call center. No subcontractors. Every visit is hands-on care from the same local technician who knows your tub by name.
What We Do
Everything your hot tub needs, handled.
Water testing, chemical balancing, filter rinse, and surface wipe-down. Every visit.
pH, alkalinity, sanitizer, calcium, TDS — tested and adjusted every visit.
Deep-clean or replace cartridge and DE filters. Issues flagged before they cost you.
Full drain, shell scrub, plumbing flush, and fresh fill. Every 3–4 months.
Pumps, heaters, control boards, jets, blowers. Honest diagnosis, no upselling.
Conditioning, UV check, waterlog inspection, headrest cleaning. Prevents costly heat loss.
Free: The Central Oregon Hot Tub Owner’s Guide
Local water chemistry tips, seasonal maintenance schedule, and what to look for before problems start.
Pricing
Flat monthly rate. Chemicals included. No contracts.
Save 5% with a 12-month term · 3% off when paying by ACH · Member benefits on a la carte
Also included in Preferred, Premier & Rental Ready: PDF visit reports, "On My Way" texts, annual system flush, cover conditioning. Premier & Rental Ready add: snow path clearing, priority scheduling. Rental Ready: weekly service, guest-ready turnarounds, 6 drain & refills/yr.
Drain & refill unlock: month-to-month unlocks after 6 months of service. 6-month term unlocks drains from day 1. 12-month term unlocks drains from day 1 and takes 5% off your monthly rate. Under 6 months on month-to-month? Book drains any time at the standard $236 rate.
Payment: ACH Direct Debit saves 3% every month for the life of your subscription. Credit card available without discount.
Every visit includes:
Preferred Plan — Included Value
Vacation Rentals & Property Managers
Custom schedules, multi-tub discounts, guest-ready turnarounds. We’ll build a plan around your property.
Member Rate
Active maintenance plan? Take 10% off any service below — applied automatically at checkout.
New Customer Spa Tune-Up
Drain, scrub, refill, balance + full walkthrough.
Drain, Scrub & Refill
Complete water reset. Every 3–4 months.
System Flush + Drain & Refill
Strips plumbing of biofilm & buildup. Annual.
Diagnostic Service Call
Pumps, heaters, jets, panels. Fee credited toward repair.
Same-Day / Expedited Service
Weekdays +$99 · weekends +$205. Guest arrivals, contamination, or weather events.
Referral Program
Know someone with a hot tub?
When you refer a friend or neighbor, you both get 15% off your next month. Just have them mention your name when they reach out. That's it.
All recurring plans are month-to-month — no contracts. All water care chemicals and supplies included. Mileage surcharge may apply beyond 25 miles from Bend. Call to confirm coverage for your address.
Hot Tub Repair
Licensed, insured, and CPO certified. Written estimate before any work starts. $99 diagnostic credited toward your repair.
Call or Text
Describe what's happening. We'll tell you if it sounds like a quick fix or a diagnostic visit — same day during business hours.
On-Site Diagnostic
$99 diagnostic fee. We test the system, identify the root cause, and give you a written quote before touching anything.
Repair & Warranty
Approve the quote and we fix it. The $99 diagnostic goes toward your repair. Every job includes a 30-day workmanship warranty.
Common Issues We Diagnose & Fix
Water Won't Heat
Heater element, flow sensor (FLO error), thermostat, or low water pressure. Most common repair we see.
Jets Weak or Dead
Air lock, clogged filter, pump capacitor failure, or worn jet pump impeller. Often a faster fix than people expect.
Error Codes (FLO, OH, HL, DR)
We read Balboa, Gecko, and other control systems. Most error codes point to one of three root causes — we know which.
Leaks
Fitting unions, pump seals, and jet bodies are the usual suspects. We find it, quote it, and fix it — no mystery charges.
Control Panel / Won't Power On
GFCI breaker, topside control panel, or circuit board. We test before replacing — and replace only what's actually failed.
Ozone, Blower & Accessory Failures
Ozonator replacement, blower motor, and temperature/pressure sensor swaps. Usually quick, flat-rate jobs.
Typical Repair Costs
Typical all-in totals shown. Labor billed at $99/hour plus parts at cost + standard trade markup. Final cost quoted in writing before work begins. $99 diagnostic fee credited toward any repair.
Written Estimate First
No wrench turns without your approval. Quote in hand before any repair begins.
30-Day Workmanship Warranty
Every repair backed by a 30-day guarantee on labor. If it fails, we come back.
Licensed & Insured
CCB #260851. CPO Certified. Fully insured. You're covered every visit.
Same-day response during business hours · 541.241.2185
The Experience
Not just a technician who adds chemicals.
Full chemistry readings, adjustments, and equipment notes — emailed after every visit.
A text before every visit so you know when to expect us. No guessing.
Filter dates, drain cycles, equipment notes — all tracked. Issues flagged before they get expensive.
Hard freeze coming? Every client gets a heads-up text. Cracked plumbing is a $15,000 fix — we help prevent it.
Always Luke — not a rotating crew. He knows your equipment, your water, and your preferences.
Refer a neighbor and you both get 15% off your next month. No forms, no codes — just have them mention your name.
Where We Work
Based in Bend. Serving Deschutes County and beyond.
Not sure? Text 541.241.2185.
Who We Are
CCB #260851 • CPO Certified • Fully insured. You’re protected every visit.
Same technician every visit. No rotating crews, no surprises.
No unnecessary upsells or alarm tactics. Honest diagnosis, fair quotes.
High-altitude water, freeze protection, vacation rental demands — we know what Central Oregon tubs need.
Owner & Technician
Central Oregon deserves a hot tub service that's as invested in this place as the people who live here.
No. Every plan includes all chemicals — sanitizer, pH, alkalinity, calcium, and specialty treatments. We bring everything.
No contracts. Month-to-month. Pause or cancel anytime with a call or text.
Most homeowners: 1–2 visits per month. Vacation rentals or heavy use: weekly. We’ll recommend the right plan for you.
Bend, Redmond, Sisters, Sunriver, Tumalo, Black Butte Ranch, Camp Sherman, Prineville — roughly 45 miles from Bend. Not sure? Text 541.241.2185
Absolutely. We offer tune-ups, drain & refills, system flushes, and diagnostic calls as standalone services. Many clients start with a one-time tune-up and then choose a maintenance plan.
There are three paths. On month-to-month, included drains unlock after your first 6 consecutive months of service and reset each anniversary. Prefer them from day 1? Sign a 6-month term and drains are included immediately. Or go with a 12-month term: drains from day 1 plus 5% off your monthly rate. If you cancel a term early, any drains already performed are billed at the standard $236 (12-month term also claws back the discount).
Month-to-month is the default — pause or cancel anytime. Term options (6 or 12 months) are optional and exist only if you want included drains from day 1 or the 12-month 5% discount. No one is required to sign a term.
Still have questions? Reach out — we’re happy to help.
Get In Touch
Fill out the form or give us a call. We respond fast.
Bend, Redmond, Sisters, Sunriver,
Tumalo, Black Butte Ranch,
Camp Sherman & surrounding areas
Flexible scheduling.
We work around you.